Security & trust

It runs on your computer, not in our cloud.

This is the shortest version of the most important thing about douu: the work happens on a machine you already own, under permissions you can see and revoke.

All systems operational No training on your data Approval gate by default

Where your documents live

They stay in your folders. A job reads them on your machine. What leaves the machine is the request itself and the summary a model needs — never your whole drive, and only for the part of the job that needs a model.

The approval gate

Three things always stop for you: spending money, sending as you, and deleting. Nothing in the free or paid plans turns this off — a skill you install cannot turn it off either.

Permissions, per app

Read, draft, write and admin are granted separately for every integration. The default is read plus draft: douu can prepare anything, and commit nothing.

Your data is not training data

Documents you give douu are not used to train models, ours or anyone else's, and are not used to improve another account. Erasing the log erases it.

Status

What depends on us.

Because the crew runs locally, an outage here is much smaller than it looks — the list of what breaks is deliberately short.

ComponentStateWhat breaks if it goes down
Desktop appOperationalNothing — it runs offline
Phone relayOperationalThreads stop syncing to the phone
Skill libraryOperationalYou cannot install new skills
Model routingOperationalJobs fall back to the local model, more slowly
Licence checkOperationalNothing for 30 days, then the app goes read-only

Status is published on this page. We do not send marketing email about outages.

Sub-processors

Everyone who touches data.

Named, with the job they do. No “and other partners”.

ProcessorPurposeData
Cloud hostingServes this site and the phone relayIP, request metadata
Model providerRuns the reasoning step a job needsThe prompt for that step only
PaymentsTakes card payments for plansName, card, billing address
Email deliverySends transactional mailEmail address
Error reportingCatches crashes in the desktop appStack trace, app version — never file contents
Disclosure

If you find something.

Tell us before you tell anyone else, and we will not make it awkward.

First replyWithin 3 business days
Fix windowCritical: 7 days · Other: next release
CreditNamed in the changelog, if you want it
Not in scopeThis marketing site and its placeholder installers
Because douu is a concept build, the honest disclosure here is narrower than a real product's: the desktop app is a prototype, the installers on the download page contain no code, and there is no production account system behind this site.